Benjamin Taylor

Benjamin TaylorBenjamin is the chief executive of the Public Service Transformation Academy and managing partner of RedQuadrant. He studied philosophy, politics, and economics at Oxford University before becoming co-ordinator of a youth development charity. For seven years, he was adviser to the leader of Hammersmith and Fulham council. That led to a career in PricewaterhouseCoopers and Sector Projects (part of Capita group), where he worked with clients from the Government of Armenia to Birmingham City Council.

He has undertaken voluntary accreditation missions for Youth Business International in Bangladesh, Norway and Dominica. Benjamin is passionate about commissioning, systems thinking, customer-led transformation, lean, and generally thinking about better ways to run and lead organisations. He is an accredited power+systems trainer and lean six sigma black belt. Benjamin is a visiting lecturer in applied systems thinking at Cass Business School, City University, and has lectured at Nottingham Business School and Oxford Said/HEC Paris.

RedQuadrant is a network consultancy working to transform the experience of customers and employees. They design and implement transformation work in services and public services, and build their clientsÔÇÖ capacities to help themselves.



Benjamin’s websites:

The most successful entrepreneurs have an internal framework where they focus on the fundamental truths underlying a problem before devising a solution. This book provides such a framework. Mike Lynch

Founder, Invoke Capital, Co-Founder, Autonomy Corporation



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